FAQ

Standard delivery within major cities in Pakistan typically takes 3-5 business days. Remote areas may require an additional 1-2 days.

Once your order is dispatched, you will receive an email and SMS with your tracking number and a link to trace your package in real-time.

We accept Cash on Delivery (COD) as well as secure online prepayments via local and international Credit/Debit cards, and mobile wallets.

We offer a 7-day return and exchange window for unused items in their original packaging. Please view our full Refund Policy for detailed instructions on how to initiate a return.

To maintain the finish on items like our faceted, geometric white marble coasters, wipe them down with a soft, damp cloth. Avoid using harsh chemical cleaners, acidic substances, or abrasive sponges, as these can etch the natural stone.